Refund Policy

Refund Policy for Questflow:

Thank you for choosing Questflow. We strive to provide excellent products and services to all our customers. This refund policy outlines the terms and conditions for requesting a refund.

1. Refund Eligibility:

   • We offer refunds within the first 3 days of purchase.

   • To be eligible for a refund, you must provide proof of purchase and demonstrate valid reasons for the refund request.

   • Refunds are only applicable to the original purchaser and are non-transferable.

2. Valid Reasons for Refund:

   • Technical Issues: If you encounter technical difficulties or experience issues with our product or service that prevent you from utilizing it as intended, you may be eligible for a refund.

   • Dissatisfaction: If you are dissatisfied with our product or service and can provide specific details regarding your dissatisfaction, you may be eligible for a refund.

3. Refund Process:

   • To request a refund, please contact our customer support team within the first 3 days of purchase.

   • You can reach our customer support team through [e-mail].

   • Please provide your proof of purchase and a detailed explanation of your refund request.

   • Our customer support team will review your request and respond to you within 24 hours.

   • If your refund request is approved, the refund will be processed within 5 business days.

   • Refunds will be issued using the same payment method used for the original purchase.

4. Non-Refundable Items and Services:

   • Please note that certain items and services are non-refundable. These include:

     • Digital downloads or access to digital content, such as software licenses or online courses.

     • Services that have already been provided or completed.

     • Products or services purchased through third-party vendors or resellers.

5. Dispute Resolution:

   • In the event of a dispute regarding a refund request, both parties agree to engage in good faith negotiations to reach a satisfactory resolution.

   • If a mutual agreement cannot be reached, the dispute will be escalated to arbitration or mediation as required by law.

Please review this refund policy carefully before making a purchase. By purchasing our products or services, you acknowledge and agree to the terms and conditions outlined in this policy.

If you have any further questions or concerns regarding our refund policy, please do not hesitate to contact our customer support team. We are here to assist you.